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On this page
  • Types of Notifications
  • 1. Standard Notifications
  • 2. Closing the Loop Notifications
  • Control Your Notification Preferences

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  1. Guides

Notifications

PreviousCustomersNextCycle Glossary

Last updated 15 days ago

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Cycle notifications help you stay on top of what matters—without ping overload.

Whether you’re working through feedback, updating a request, or collaborating on a feature, Cycle ensures you’re looped in when something relevant happens.


Types of Notifications

There are two main types of notifications in Cycle:

1. Standard Notifications

You’ll receive these when you’re directly involved in product work. For example:

  • You’re @mentioned in a doc.

  • You’re marked as an assignee or reporter to a Feedback, Quote or Request.

  • Someone comments on a doc you’re following.

These notifications show up:

  • 🔔 In the Cycle app

  • 📩 Via email (optional - integration setup needed)

  • 💬 In Slack (optional - integration setup needed)

You can fine-tune your preferences in your Account Settings → Notifications.

2. Closing the Loop Notifications

These are status-driven notifications designed to update stakeholders when progress happens on feedback or related docs.

They’re triggered automatically when a Request moves through different statuses like for example:

  • From “Not Started” → “Started”

  • From “Started” → “Completed”

  • From “Completed” → “Canceled”

🔁 When a Request's status updates:

  • All linked Quotes will have the new status

  • Related Feedback reporters are notified

  • Updates can be sent via integrations like Slack, Email or Intercom, depending on workspace setup

This helps product teams share progress without manual follow-ups.


Control Your Notification Preferences

You can adjust when and how you get notified:

  • Go to Account Settings to manage email and in-app alerts

  • Customize what triggers notifications and where they’re delivered

Prefer fewer pings? Just tune your preferences to match your focus.


Notifications in Cycle are built for high-signal, low-noise collaboration—helping your team move fast, keep aligned, and close the loop effortlessly.

Want to set up Slack thread updates or emoji automations? Check the Slack integration guide→

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