Product Areas
Last updated
Was this helpful?
Last updated
Was this helpful?
Product Areas help you segment your product into clear, non-overlapping buckets—so squads or teams can own what matters most to them (e.g. Billing, User Management, Integrations, API... you name it).
Think of each area as a mini-product within your full product. Together, they form a MECE (Mutually Exclusive, Collectively Exhaustive) view: no gaps, no overlaps.
Need help defining your Product Areas? Don't worry we've got you covered! Check out this that will guide you through the whole process
Give each area a name and a clear description. Every quote will be linked to a single, specific product area. It’s your taxonomy, not ours. If your team uses a different naming convention, you can rename the "Product Area" and “Product Category” labels to match your naming.
Product Categories let you group multiple Product Areas under a shared umbrella—typically aligned to teams or squads (e.g. Platform, Customer Experience).
Don't forget to add descriptions to your Product Areas
Best Practices for Defining Product Areas
Mirror Your Team Structure: Create categories that match how squads or product groups are naturally organized (e.g., “Billing & Payments,” “User Services,” etc.).
Keep Names Clear & Actionable: Use concise titles that convey the purpose of each area (e.g., “Onboarding” rather than “User Start Stuff”).
Update Over Time: If a squad’s focus changes, revisit your Product Areas to keep things accurate.
Leverage Permissions: If certain areas are sensitive (like billing), ensure only the relevant squad has access or editing privileges.
Once product areas and categories are set, Cycle automatically classifies feedback, links quotes to the right place, and routes everything to the relevant team.
This eliminates manual sorting and ensures the right people always see the right data—whether in a feature, dashboard, or inbox.