Analyzing Data
Last updated
Was this helpful?
Last updated
Was this helpful?
Capturing and processing feedback is only the beginning. To build what matters, you need to understand patterns, spot trends, and get the “why” behind your customers’ voices. Cycle makes this easy with powerful dashboards and built-in AI—so you know exactly where to focus next.
Cycle’s dashboards give you a single source of truth for customer feedback, quotes, and requests — ready to segment, prioritize, and act.
Visualize key signals: Use dashboards like Voice of Customer, Trends, or Product Satisfaction to instantly spot what’s getting the most attention, track patterns over time, and monitor sentiment across your product areas.
Cut the noise: Filter by product area, segment, renewal date, customer tier, request type, or any custom property. Search for specific pain points, rank requests by volume or impact, and focus on what’s urgent.
Go deeper with AI: At any moment, let Cycle’s built-in AI summarize the selection or filtered data you’re viewing.
Instantly see the top pain points, opportunities, or praise—no need to read every line.
Use summaries to brief your team, write PRDs, or update stakeholders (all with full transparency: you can always trace back to the original quotes).
Generate draft release notes, product updates, or customer responses, directly from what your users actually said.
Possibilites are endless! Move widgets, adjust filters, and create custom dashboards for each squad or workflow. You decide what signals matter, Cycle brings them to the surface.
Stop wasting time searching or guessing. Cycle Ask lets you query your entire workspace in plain language—whether you’re reviewing a call, spec’ing a feature, or looking for big-picture trends.
Ask about any feedback, request, or the whole workspace:
“What were the main pain points from this customer call?”
“Draft a summary or follow-up message.”
“What features are trending with enterprise accounts?”
Cycle Ask returns source-backed answers—real quotes, linked feedback, and structured insights—so you can go deeper, move faster, and always trust your data.
Prioritize your roadmap: See which features have the most demand, and from whom.
Report to leadership: Use dashboards and summaries to highlight why you’re building what you’re building.
Spot emerging issues: Catch spikes in bugs, support pain, or requests after every release.
Drive customer success: See who needs follow-up based on recent feedback or satisfaction dips.
Use Cycle Ask for ad hoc reporting—save time, get context, and never miss a trend.
Create custom dashboards for each squad or product area.
Combine filters to see, for example: “Top features requested by customers with renewals in the next 30 days.”
Leverage AI summaries to brief execs, write release notes, or inform planning sessions.
Quick References:
Summary:
With Cycle’s dashboards and Cycle Ask you move from raw feedback to clear, confident product priorities—fast.
Spot what matters. Decide what’s next. Build with conviction.