FAQ
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Last updated
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Cycle is a product management hub helping modern product teams centralize feedback, document product initiatives, and close the feedback loop with customers.
Make your customers love your team and product by showing you care about their requests.
Unlock more deal opportunities at every release by reaching out to customers who didn't buy your product because of a missing feature or critical bug.
Engaged customers are more likely to retain longer.
Feedback often arrives raw, unstructured, and with context. They can contain multiple insights about multiple aspects of your product. To process feedback, highlight pieces of it and create insights, then link these insights to a parent object (product initiatives, problem area, ...). Learn more about this workflow .
Yes. Create insights manually using the "insights panel." You'll find it on the right of a doc. This is useful for small bug reports or quick wins.
Yes, submit a data import request , and we'll be in touch 😊
Yes, you can! That's why we built a . You'll soon be able to process interview transcripts, too 👀.
Cycle has 2 types of integrations: Sources & Collaboration. Source integrations let you send feedback to your Cycle inbox. Collaboration integrations let you create or issues and in your Cycle docs.
Yes, you can. Set up for the doc type "feedback" to do so.
Visit Github's documentation about if you need further help with this.
Only "" have access to workspace settings. Ask a Maker to edit your role or to edit the setting you need.
Not yet. But we're working on it 😃. Learn how to set up content templates .
To create custom properties for your doc types, open your workspace settings and go to "Custom properties" to create one. Don't forget to link the custom property to a doc type. Learn more about custom properties .