🚦Dashboards

Dashboards are your command center in Cycle — where you can slice & dice, drill into the details, and explore your product feedback like a pro.

They’re fully customizable so you can build views that match your workflows, priorities, and processes.

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Navigating your dashboard

Dashboards are made of two parts: Filters and Results.

• Use filters to surface the most relevant quotes — so you can make sharp, data-driven product decisions.

• Filters can rely on your customer data (ARR, lead status, renewal date...) or Cycle-native fields (Product Areas, Request Type, etc.).

Once your filters are set, you’ll get a list of Results — ranked by what matters to you (e.g. number of quotes, $ impact…).

Each result is interactive, so you can click through to explore requests or customer profiles in more detail. Need a bird’s-eye view? You can generate a Summary in one click to get the big picture before diving into specifics.

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Building your own Dashboards

Dashboards are fully customizable — tweak filters, add new results, and adjust the layout. Just click “Edit dashboard” to get started.

You're in control of your dataset. Want a Trend view ? A Satisfaction wordcloud? A dashboard per team? You can build it all.

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Column reference for dashboard datasets

Every row in a dashboard dataset corresponds to a quote in Cycle — a user-submitted snippet of feedback. Below is the complete list of available columns, with definitions.

This is the raw data you can filter, group, and analyze.

Column	Description
productId	Unique ID of the product/workspace.
productSlug	URL-friendly identifier (slug) of the product/workspace.
createdAt	Date when the quote was created.
id	Unique ID of the quote.
title	Quote content, without HTML formatting.
htmlContent	Quote content, including HTML formatting.
aiState	AI tagging status: AI created, User validated, or blank if created manually by a user.
sourceId	Internal ID of the feedback source.
sourceType	Platform where the feedback was submitted (e.g. Slack, Intercom, Cycle).
sourceUrl	Direct link to the original feedback message.
parentId	ID of the request (feature, bug, problem, etc.) that this quote is linked to.
parentTitle	Title of the linked request.
parentTypeId	ID of the request type.
parentTypeName	Name of the request type (e.g. Feature, Bug, Problem).
productAreaId	ID of the product area linked to the request.
productAreaName	Name of the product area.
productAreaCategoryId	ID of the product area category.
productAreaCategoryName	Name of the product area category.
statusId	ID of the current request status.
statusName	Status name (e.g. To-do, To-prioritize, Shipped).
reporterId	ID of the person who submitted the quote.
reporterEmail	Email address of the reporter.
customerId	ID of the customer who submitted the feedback.
customerEmail	Email address of the customer.
companyId	ID of the company associated with the feedback.
companyName	Name of the company.
arr	Annual Recurring Revenue (ARR) of the company.
numberOfEmployees	Number of employees at the company.
country	Country where the company is based.
industry	Industry sector of the company.
leadStatus	Sales lead status from your CRM.
closeDate	Date when the deal with the company was closed.
feedbackCreatedAt	Date when the original feedback was submitted.

Some columns (like Timeline, Importance, or ARR filter) depend on your workspace setup. These are either custom properties or computed fields and may not appear in every dashboard by default.