📖Glossary

This is a non-exhaustive list of some Cycle terms you may encountered.

Doc

• Is the most atomic unit in Cycle

• Can be linked to a customer and assigned to a teammate

• Can have multiple templates depending on its doc type

• Typically starts with the doc type "feedback", turns into an "insight" and then gets tied to another doc type

Doc type

• Is the type of a doc

• You can create your own doc types in settings to fit your team's processes

• Examples of doc types include: feedback, insight, bug, feature, epic, product initiative, ...

View

• A collection of docs

• View settings can only be edited by "makers"

• Can display multiple doc types

• Can group docs by properties using "group by"

• Can filter on particular properties

• Can display swimlanes

Section

• Is a collection of views

• Can be renamed

• Can be re-arranged by drag-n-drop

• You can create views by hovering over its section and clicking "+"

Workspace

• The environment hosting all your team's sections, views, and docs

Maker

• A role that lets you setup views, manage roles & edit billing information.

• Makers can add unlimited collaborators for free

Collaborator

• A role that can perform any action in Cycle except setting up views, creating insights, changing user roles and managing billing information

• Collaborators can be added in the workspace settings > members

Integration

• Is either a feedback source (Intercom, Slack, Email, Chrome extension, ...) or a delivery tool (Linear, Github, ...)

• Can be setup in settings > integrations

• Every feedback sent to Cycle through an integration will create a doc

• Delivery tools integrations can be embedded in a doc to smoothen collaboration with developers