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Cycle is a product management hub helping modern product teams centralize feedback, document product initiatives, and close the feedback loop with customers.
- Make your customers love your team and product by showing you care about their requests.
- Unlock more deal opportunities at every release by reaching out to customers who didn't buy your product because of a missing feature or critical bug.
- Engaged customers are more likely to retain longer.
Feedback often arrives raw, unstructured, and with context. They can contain multiple insights about multiple aspects of your product. To process feedback, highlight pieces of it and create insights, then link these insights to a parent object (product initiatives, problem area, ...). Learn more about this workflow here.
Yes. Create insights manually using the "insights panel." You'll find it on the right of a doc. This is useful for small bug reports or quick wins.
Yes, you can! That's why we built a rich markdown editor. You'll soon be able to process interview transcripts, too 👀.
Cycle has 2 types of integrations: Sources & Collaboration. Source integrations let you send feedback to your Cycle inbox. Collaboration integrations let you create Linear or GitHub issues and embed other files in your Cycle docs.
Yes, it does. You can find that link by clicking the tiny Chrome icon that indicates the source of the feedback.
Depending on the number of contacts you have, the import can take some time.
Try refreshing your browser later.
Once you add the Github integration and start embedding issues in your Cycle docs, Github might send you email notifications every time you embed a Github issue. Go to your GitHub email notification settings to disable these emails.
Visit Github's documentation about customizing email notifications if you need further help with this.
Yes. Open your workspace settings, go to "integrations," click the 3-dots menu of the Slack integration, and select "disable"
Only "Makers" have access to workspace settings. Ask a Maker to edit your role or to edit the setting you need.
To create custom properties for your doc types, open your workspace settings and go to "Custom properties" to create one. Don't forget to link the custom property to a doc type. Learn more about custom properties here.
Last modified 2mo ago